Terms & Conditions

These Terms and Conditions and our Privacy Policy govern your use of the Kent Tackle.com website (kenttackle.com Site) and your relationship with Kent Tackle.com (Kent Tackle (Hawkhurst) Ltd, we or us).

Please read them carefully as they affect your rights and liabilities under the law.

If you do not agree to these Terms and Conditions and/or our Privacy Policy, please do not register for or use the Kenttackle.com Site. Please note that to use any of the services provided on the Kenttackle.com Site, you are required to register as an authorised user on the site.

 

  1. Use of the Kenttackle.com Site

  2. Amendments

  3. Registration

  4. Password and Security

  5. Clubcard

  6. Refunds on promotional offers

  7. Excluded Services

  8. Intellectual property

  9. Limitations

10. Availability of the Kenttackle.com Site

11. Kenttackle.com‘s right to suspend or cancel your registration

12. Kenttackle.com's liability

13. Third Party Websites

14. Advertising and Sponsorship

15. Applicable Law

16. International Use

17. Expiry Date on Payment Card

18. Use of Community Sites

19. Miscellaneous

20. Gift Cards

 

 

1. Use of the Kenttackle.com Site

The Kenttackle.com Site is provided to you free of charge for your personal use subject to these Terms and Conditions and our Privacy Policy. By using the Kenttackle.com Site you agree to be bound by these Terms and Conditions and our Privacy Policy.

These Terms and Conditions govern your use of the Kenttackle.com Site and Online Store and all services provided in connection with this.

All orders and purchases made on the Kenttackle.com Site will also be governed by the specific Product Terms relevant to that item. Validation of your payment card and deduction of the relevant amount will occur on submission of your order. If you then cancel the order we will return the payment to your payment card.

If you cancel your order in advance of the shipping date, no payment from your card will be processed.

Paypal payments. If you elect to pay via Paypal, Paypal deduct the payment from your account on submission of the order. If you then cancel we will return the payment to your Paypal account.

 

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

 

 

 

2. Amendments

We may update these Terms and Conditions from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Kenttackle.com Site. The changes will apply to the use of the Kenttackle.com Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Kenttackle.com Site and the Online Store. If you continue to use the Kenttackle.com Site after the date on which the change comes into effect, your use of the Kenttackle.com Site indicates your agreement to be bound by the new Terms and Conditions.

 

3. Registration

To register with Kenttackle.com you must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

 

4. Password and Security

When you register to use the Kenttackle.com Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting Customer Sen/ices (see below for contact details) immediately.

 

If Kenttackle.com has reason to believe that there is likely to be a breach of security or misuse of the Kenttackle.com Site, we may require you to change your password or we may suspend your account in accordance with paragraph 13 below.

 

5. Clubcard

The Scheme:

  • These terms and conditions, in conjunction with the privacy policy, are applicable across the entire Kent Tackle Clubcard scheme and any participation is considered as acceptance. Members participating in the optional elements of the scheme will be considered as having accepted the additional terms and conditions.
  • The Clubcard account, card, key fobs, coupons, vouchers and points, in whatever form, are issued by and remain the property of Kent Tackle (Hawkhurst) LTD which may, at any time, terminate the scheme or alter or amend the conditions of operation of the scheme.
  • All members of the scheme must be aged 18 years or over.
  • Members are only entitled to one Clubcard account each. Kent Tackle (Hawkhurst) LTD reserves the right to refuse, merge or close additional accounts at any time.
  • Members must register their personal details and keep Kent Tackle (Hawkhurst) LTD informed of any changes. Kent Tackle (Hawkhurst) LTD cannot be held responsible for any loss of points or vouchers incurred as a result of out of date details.
  • The Clubcard card, in whatever form, is not transferable, cannot be copied and can only be used by the member who is named and registered for the card.
  • Clubcard cards, key fobs, coupons and vouchers remain the responsibility of the Clubcard member, as do any security details relating to the account. Kent Tackle (Hawkhurst) LTD cannot be held responsible for any loss arising from the member failing to ensure the safe-keeping of these items.
  • Kent Tackle (Hawkhurst) LTD may decline to issue, withdraw or cancel Clubcard accounts, cards, key fobs, coupons, vouchers and points, in whatever form, and / or remove a member from the scheme at any time where there is reasonable belief of:

           1. any abuse or attempted abuse of the scheme;
           2. any breach or attempted breach of these terms and conditions and / or those relating to the optional                      elements of the scheme;
           3. any behaviour relating to Clubcard or Kent Tackle (Hawkhurst) LTD that involves theft, misconduct,                           abusive or offensive behaviour, or supplying false or misleading information.

  • Clubcard cards can only be used for purchases from Kent Tackle.
  • The scheme is only for personal and consumer use. Clubcard cards and cannot be used for any business transaction or purpose.
  • Clubcard accounts, cards, points and vouchers cannot be transferred, bought, sold or in any way traded.
  • Members can choose to leave the scheme at any time. By leaving the scheme members forfeit the right to any points or vouchers already accrued or issued.
  • Members may inherit the points or vouchers of a family member who has died by providing a written request informing us of the membership details of the deceased.

Points:

  • Members must present their Clubcard card at the checkout in order to collect points for a transaction in store. Members who forget to do this may have their points added manually up to 14 days after the transaction upon production of a valid receipt, providing the receipt belongs to the claiming member and is based on their personal spend.
  • Members will be required to quote their Clubcard number to collect points on purchases made through any catalogue, phone, partner or online transaction.
  • Points collected on additional cards or key fobs linked to the main Clubcard member's account will be credited to that account.
  • To be awarded points, members must spend at least £1, 1 point is awarded for every £1 spend. For Every 500points you collect you will receive £5 of credit on your Clubcard which can be redeemed in-store, on-line or over the phone.
  • Kent Tackle (Hawkhurst) LTD is entitled to remove points at any time if products are returned for any reason and a full or partial refund of the purchase price is given. This also applies to the exchange of products, unless the exchange is for products with an equivalent points value.
  • Points awarded at the time of the transaction may be removed or cancelled if Kent Tackle (Hawkhurst) LTD determines that the points were collected in breach of these terms and conditions or were awarded in error. For the avoidance of doubt, any advice or actions of our staff that is contrary to these terms and conditions will not have the effect of changing these terms and conditions.
  • Points have no value until converted into credit note at the point of reaching 500points. The current conversion value of points is one point equals one penny.
  • Kent Tackle (Hawkhurst) LTD is under no obligation to award Clubcard points for any reason outside of qualifying transactions.

General:

  • The promoter of Kent Tackle Clubcard is Kent Tackle (Hawkhurst) LTD, Hawkhurst Fish Farm, Hastings Road, Hawkhurst, Kent, TN18 4RT.
  • These terms and conditions replace all previous versions, are correct as of May 2013 and shall be governed by and construed in accordance with the laws of England, and any disputes will be decided only by the English courts. Kent Tackle (Hawkhurst) LTD reserves the right to change these, at any time, on reasonable notice for legal, regulatory, business or policy reasons. Members who continue to participate in the scheme following such a change will be considered to have accepted the updated terms and conditions.
  • A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
  • Due to printing lead times, the terms and conditions in store may not reflect the most recent changes. These are the most up to date terms and conditions.
  • Further information can be found by calling Kent Tackle customer services on 01580 754422, Monday to Friday: 8am to 6pm.

 
 

6. Refunds on promotional offers

Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.

 

7. Excluded Services

The services provided by the Kenttackle.com Site do not include the provision of computer or other necessary equipment to access the Kenttackle.com Site. To use the Kenttackle.com site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.

 

8. Intellectual Property

The content of the Kenttackle.com Site is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Kenttackle.com Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify,

copy or distribute or use for commercial purposes any of the materials or content on the Kenttackle.com Site without written permission from Kenttackle.com.

No licence is granted to you in these Terms and Conditions to use any trade mark of Kenttackle.com including, without limitation, the trade marks of, Kenttackle.com, Kent Tackle )Hawkhurst) Ltd and Kent Tackle CLUBCARD.

 

9 . Limitations

 

You may not use the Kenttackle.com Site for any of the following purposes:

 

 

  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
  • gaining unauthorised access to other computer systems
  • interfering with any other person’s use or enjoyment of the Kenttackle.com Site
  • breaching any laws concerning the use of public telecommunications networks
  • interfering or disrupting networks or web sites connected to the Kenttackle.com Site
  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

 

 

Kenttackle.com reserves the right to refuse to post material on the Kenttackle.com Site or to remove material already posted on the Kenttackle.com Site.

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

 

 

  • any claim by any third party that the use of the Kenttackle.com Site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  • any claim by any third party that the use of the Kenttackle.com Site by you infringes that third party‘s copyright or other intellectual property rights of whatever nature; and
  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Kenttackle.com Site by you.

 

 

10. Availability of the Kenttackle.com Site

Although Kenttackle.com aims to offer you the best service possible, Kenttackle.com makes no promise that the services at the Kenttackle.com Site will meet your requirements. Kenttackle.com cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to the Customer Services (see below for contact details) or by email at info@kenttackle.co.uk and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Kenttackle.com Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Kenttackle.com will attempt to restore the service as soon as it reasonably can. 

 

11. Kenttackle.com‘s right to suspend or cancel your registration

Kenttackle.com may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the Kenttackle.com Site. The suspension or cancellation of your registration and your right to use the Kenttackle.com Site shall not affect either party‘s rights or liabilities.

Paragraphs 9, 10 and 13 of these Terms and Conditions shall survive cancellation.

 

12. Kenttackle.com‘s liability

The Kenttackle.com Site is provided by Kenttackle.com without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

The Kenttackle.com Site provides content from other Internet sites or resources and while Kenttackle.com tries to ensure that material included on the Kenttackle.com Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case.

Kenttackle.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Kenttackle.com Site. If Kenttackle.com is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following

 

 

  • incompatibility of the Kenttackle.com Site with any of your equipment, software or telecommunications links
  • technical problems including errors or interruptions of the Kenttackle.com Site
  • unsuitability, unreliabilily or inaccuracy of the Kenttackle.com Site
  • inadequacy of the Kenttackle.com site to meet your requirements

 

 

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure,

loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Kenttackle.com Site.

Nothing in this paragraph applies to Kenttackle.com‘s liability in respect of products sold through the Online Store.

Nothing in these Terms and Conditions shall exclude Kenttackle.com‘s liability for personal injury or death caused by its negligence.

 

Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order.

 

 

13. Third Party Websites

As a convenience to Kenttackle.com customers, the Kenttackle.com Site includes links to other web sites or material which are beyond its control. Kenttackle.com is not responsible for content on the Internet or World Wide Web pages on any other site outside the Kenttackle.com Site.

 

 

14. Advertising and Sponsorship

Part of the Kenttackle.com Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the Kenttackle.com Site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

 

15. Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

 

16. International Use

Kenttackle.com makes no promise that materials on the Kenttackle.com Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Kenttackle.com Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

 

17. Expiry Date on Payment Card

Please ensure that the expiry date of your payment card is after the anticipated despatch date of your order. Payment is taken at the point of despatch for goods and in the event that the payment card has expired we will be unable to take payment and fulfill your order.

 

18. Use of Community Sites

Any Community Site on the Kenttackle.com site (together the “Community Sites") allows users to interact with each other via message boards, and other user forums. We advise you not to post or in anyway reveal any of your personal details on the Community Sites

(for example, your address and telephone number).

 

You may not use a Community Site for any of the following purposes:

 

 

  • disseminating any unlawful, harassing, libellous, defamatory, racially offensive, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
  • transmitting material containing any form of advertising or promotion for goods and services, junk mail, chain letters or "spam";
  • gaining unauthorised access to other computer systems;
  • interfering with any other person's use or enjoyment of the Community Sites;
  • making or transmitting or storing electronic copies of materials protected by copyright without the permission of the owner;
  • impersonating another person ;
  • referring to specific website addresses outside of Kenttackle.com; or
  • advertising

 

 

Kent Tackle does not control the content placed on the Community Sites. However, Kent Tackle reserves the right to refuse to post material, to remove material posted on the Community Sites and to Contact you in the event that there are concerns about the content you have added to a Community Site. Kent Tackle may review or edit the content of the Community Sites. Therefore, if you have concerns about any of the content of the Community Sites you should contact us by selecting the “report as inappropriate” button. The relevant content may be removed from the Community Sites. If we believe that any material placed on the Community Sites by you is unlawful we may contact the relevant authority.

Kent Tackle makes no representations as to the validity of any opinion, advice, information or statement displayed on the messageboards by third parties. You are solely responsible for the content of your messages posted on the message boards and the views

expressed by individuals do not represent the views of Kenttackle.com.

 

You will be responsible for:

 

 

  • any claim by any third party that the use of the Community Sites by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  • any claim by any third party that the use of the Community Sites by you infringes that third party's copyright or other intellectual property rights of whatever nature;
  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Community Sites by you.

 

 

By submitting material you are granting Kent Tackle a perpetual, royalty-free, non-exclusive licence to reproduce, modify, translate, make available, distribute and sublicense the material in whole or in pant and in any form.

You will be responsible for our losses and costs resulting from your breach of these Community Sites terms and conditions.

 

 

19. Miscellaneous

You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force

and effect.

If you breach these Terms and Conditions and Kenttackle.com ignores this, Kenttackle.com will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

Kenttackle.com shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists

or is available apart from that Act.

 

Kent Tackle reserves the right to cancel any order made on Kenttackle.com for any reason.

 

20. Gift Cards

 

  • Validly activated giftcards purchased via kenttackle.com or in store are redeemable in full or part payment for merchandise from Kent Tackle stores within the UK or as full payment for merchandise on kenttackle.com.
  • Kent Tackle giftcards may not be exchanged for cash or vouchers.
  • The minimum amount required to top-up a Kent Tackle giftcard is £5. The maximum giftcard limit is £1,000.
  • Any outstanding balance on the gift card after a purchase cannot be credited to you in cash but can be used towards any future purchase at Kent Tackle.
  • The giftcard will expire 12 months after the purchase date or top up and any remaining balance will be deducted.
  • A Kent Tackle giftcard remains the property of Kent Tackle (Hawkhurst) LTD.
  • Kent Tackle giftcards are not a cheque guarantee, credit or charge cards.
  • Kent Tackle cannot be held liable for giftcards, once activated, which are subsequently lost, stolen, damaged or defaced.
  • Kent Tackle reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so (e.g. to change the scope of the giftcard service, notify of the service's withdrawal or in the event of circumstances beyond its control). Reasonable notice of such changes will be given where possible.
  • By activating a giftcard you accept and agree to these terms and conditions.

 

 

The Kenttackle.com Site is owned and operated by Kent Tackle (Hawkhurst) Limited a company registered in England and Wales whose registered office is at 20 Havelock Road, Hastings, East Sussex, TN34 1BP 

 

If you have any queries please contact

Customer Services

Kent Tackle

Hawkhurst Fish Farm

Hastings Road

Hawkhurst

Kent

TN18 4RT

Telephone: +44 (0) 1580 754422

E-Mail: info@kenttackle.com

 

Company Registration No. 07205742, VAT No. 938 3846 79

 

Last update: 01/12/2014  Kenttackle.com © 2017

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